Tempus Tools documents are PDFs. They open in your browser's PDF viewer, where you can print them (Ctrl + P, or the Export button) or download them. Tempus Tools sets the page size of each document. Your browser and printer control everything else: which printer is used, the paper size, the scale and the margins.
Recommended print settings
These settings are for full-page documents, such as quotes and work orders. For part labels, see Printing part labels below.
Choose the paper size loaded in your printer. If any part of the document is cut off, set Scale to "Fit to page" (or "Fit to printable area") and check the preview.
Printing part labels
Part labels are available once a quote is marked as Ordered (see Production documents). Each part is on its own page, so you can print them on a label printer or on label sheets.
Label size: each label is 100 x 50 mm (landscape), a standard label size. Labels this size or larger print at full size. Smaller labels work too, as long as you scale the label to fit.
Print settings for labels
Open the Part Labels document and press Ctrl + P (or use Export).
Destination: choose your label printer.
More settings > Paper size: choose the size of the labels loaded in your printer. This list comes from your printer, so it only shows sizes your printer knows.
Margins: None.
Scale: start with Default and check the preview. If the label is cut off or looks too small, choose "Fit to page", or choose Custom and adjust it until the preview fits the label.
Print one label to test before printing the full set.
Make your label size the default
The print window starts with your printer's default paper size each time. To avoid choosing your label size on every print, set it as the default in your printer settings:
Windows: go to Settings > Bluetooth & devices > Printers & scanners, choose your printer, then Printing preferences. Choose the paper size and set the orientation to Landscape, then click Apply.
Mac: in the browser's print window, choose "Print using system dialogue". Set the paper size there, then save the settings as a preset.
Adding a custom label size
If your label size isn't in the Paper size list, add it to your printer first:
Label printers (for example Brother, Dymo or Zebra): add the size in the printer's own settings, usually under Printing preferences. For continuous rolls, you set the roll width and the label length.
Other printers on Windows: open Printers & scanners, choose Print server properties, tick "Create a new form", enter the size and save it.
Mac: in the system print dialogue, choose Paper Size > Manage Custom Sizes.
The new size then appears in the browser's Paper size list.
Saving labels as a PDF at a different size
The downloaded label PDF is 100 x 50 mm. To make a PDF at your own label size (for example, to print from another computer), choose Microsoft Print to PDF as the destination instead of Save as PDF. You can then choose the paper size and scale under More settings.
Troubleshooting label printing
Labels print smaller than expected, or the size keeps changing back
Your printer's default paper size is probably smaller than the label. Set the correct size as the default (see above), and check that Scale is set to Default rather than a custom percentage.
The size I need isn't in the Paper size list
Add a custom size to your printer (see above). The browser can only offer sizes your printer has.
Part of the label is cut off
The paper size is smaller than the label, or the scale is too high. Set Margins to None and lower the scale until the preview fits.
The printer shows a paper size or media error
The paper size chosen doesn't match the labels loaded in the printer. Choose the size of the loaded roll or sheet.
The label prints sideways
The browser may not offer a Layout option for labels. Set the orientation to Landscape in your printer's Printing preferences instead.
Still stuck?
Contact us with your printer model, the label size you're using, a screenshot of the print window and a photo of a printed label.
Print in black and white
In the print window, set Colour to Black and white (under More settings), or choose greyscale in your printer's own settings.